Contact center representative work in Budapest

We are looking for a new employees for the purposes of american owned essential oil company in the following position:


Job Qualifications:

  • Excellent communication skills
  • Strong typing and computer abilities
  • Knowledge of proper grammar, punctuation, and impressive spelling
  • Organized and detail oriented
  • Ability to follow instructions, policies, and procedures
  • Works well with others
  • Proactive while assisting others
  • Ability to read, write, record, receive, and send communications effectively and professionally
  • Passionate about good customer service
  • Previous customer service experience, preferred
  • Desire to move up and grow with doTERRA, preferred
  • Ability to apply empathy in difficult situations

Language Requirement: English along with one or more of the following languages: German, French, Italian, Dutch, Romanian, Russian, Hungarian, and/or Estonian

Job Responsibilities:

  • Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.
  • Respond promptly with correct grammar and punctuation in verbal and written communications
  • Use resources to answer questions and resolve concerns promptly and courteously
  • Follow-up on customer service issues
  • Capture customer feedback
  • Identify and track/code contact types
  • Attend necessary trainings
  • Upsell and inform customers about promotions and products
  • Help with special projects as needed
  • Adhere to schedule and meet other department performance standards
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions
  • This position operates in an office environment that may include exposure to stationary positions and computer blue light for extended periods of time
  • Ability to work under pressure, including during peak season

Job Description:

  • Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.


  • doTERRA is the world is largest essential oil company with an annual revenue of over $2bn. Our Budapest based office plays a critical role in supporting our customers throughout Europe.

Munkavégzés helye:

  • Budapest, Hungary


  • To apply for this position please send your CV to "JELENTKEZEM" button along with your preferred salary, possible start date, and what position you are applying for 

Információk az állásról

Foglalkoztatás jellege

  • Teljes munkaidő 8 óra


  • Általános


  • Beosztott